Staples (staples.com), is a major Office Supply e-commerce site. Staples frequently launches coupons for its customers, with 34.0 launched per month on average. Coupons from Staples expire quickly, with an average length of 3.0 days, so we recommend using their coupons promptly when available. Staples tends to offer bigger discounts with its coupons as compared to other brands, with an average discount of 29.6% (vs. 28.8% for other brands).
On July 4, 1985, Thomas Stemberg was out of printer ink and couldn't find a single store to sell him any due to the holiday. Frustrated, he set out with partner Leo Kahn to create a major office supply store that would be open consistently and carry everything professionals need on a day-to-day basis. Thus, Staples was born.
Staples promotes five key values. The first is to 'own it'; take responsibility for your actions. The second is 'say it like it is'; listen to understand, but don't be afraid to speak up. Next is 'be caring', followed by 'keep it simple'. Finally, Staples encourages employees to 'work together'; collaborate openly and frequently.
What makes Staples unique?
As of 2015, Staples appears to have won the battle of the office supply stores. It is currently in the process of acquiring Office Depot, which owns the formerly independent OfficeMax.
Staples Review and Staples FAQ
Ink & Toner Cartridges
Copy & Multipurpose Paper
Pens & Pencils
Packing & Shipping Tape
Laptop & Tablet Computers
Calendars & Planners
Flash Memory Cards
Paper Towels & Napkins
What Services Does Staples Provide?
Staples provides a host of services, including:
Mobile Credit Card Processing
Printing & Copying
Custom Stamps & Promotional Products
Ink Cartridge Recycling
What Brands Does Staples Carry?
Staples stocks many of the top brands. They include:
Are Catalogs Available?
Yes. Customers can view Staples catalogs online or request them in print form.
Which Countries Does Staples.com Ship To?
Staples.com hosts a total of 22 international sites covering North America, Europe, South America and Asia/Pacific, making worldwide delivery accessible and affordable. Staples.com's U.S. website serves the continental United States only. Deliveries are made to street addresses only, with no P.O. boxes or APO/FPO addresses served.
What Are Shipping Costs?
Staples.com offers free shipping on all orders $45 or more to customers living in the 48 contiguous United States. Customers can also opt for special and white glove delivery services at additional cost. Staples.com also offers free shipping to the closest Staples retail store where customers can pick up their order.
Staples retail stores do accept cash, checks, credit cards and Staples gift cards.
Is There a Return/Exchange Policy?
States official company policy: "If you're not 100% satisfied with your Staples purchase, return it for any reason." Technology, business machines and furniture must be returned within 14 days of receipt. All products must be returned in saleable condition with the original packaging, manuals, parts and receipt or packing slip present. If items were ordered via Staples.com or catalog, Staples can pick up the returned merchandise.
What About Customer Service?
Staples.com's U.S. site offers the following customer service options:
Email form at website
Live Chat, Monday thru Friday 8 AM - 8 PM (Eastern Time)
Toll Free: 1-800-378-2753
Does Staples Have Physical Stores?
Yes. Staples has some 2,000 retail stores in over 26 countries in North and South America, Europe, Asia and Australia. A handy store locator is featured at the website.
How Long Has Staples Been in Business?
Based in Framingham, Massachusetts, Staples, Inc. was founded in 1986, employs over 90,000 people and enjoys annual revenues of over $25 billion. Staples (SPLS) is traded on the NASDAQ with Ronald L. Sargent serving as President and Chief Executive Officer (CEO).
Staples.com maintains a social media presence on Facebook, Twitter, YouTube and LinkedIn.