Sony (sony.com), is a major Consumer Electronics e-commerce site. Sony frequently launches coupons for its customers, with 7.0 launched per month on average. Coupons from Sony expire quickly, with an average length of 2.0 days, so we recommend using their coupons promptly when available. Sony tends to offer bigger discounts with its coupons as compared to other brands, with an average discount of 29.9% (vs. 28.8% for other brands).
Sony began as an electronics shop owned by Marasu Ibuka in 1946, but soon Ibuka would shift his focus to manufacturing electronics and he founded the Telecommunications Engineering Corporation, which was responsible for creating the first tape recorder in Japan. Twelve years later, it changed the name to Sony due to a name conflict with a Japanese railway company. Sony skyrocketed into mainstream popularity with the successful launches of portable transistor radios and the Walkman. Today Sony has several divisions in the entertainment business and personal electronics business.
Sony considers itself as a pioneer and global leader in the consumer electronics industry. Sony places an emphasis on fostering the spirit of freedom and open-mindedness in the workplace. Sony is also committed to achieving a zero environmental footprint through the life cycle of its products through its Road to Zero campaign.
What makes Sony unique?
The name sony is derived from the Latin word for sound, "sonus," and the word "sonny," which was used in Japan to refer to sophisticated young men.
A. Sony accepts credit card payments such as VISA, MasterCard and American Express. Other options are through PayPal, Gift Cards, Sony Cards, Sony Rewards Points, and Sony Financing.
Q. How does the Pre-order works?
A. Pre-Order is an advanced reservation order at Sonly online store before the new product model becomes available at retail stores. Choose "Pre-Order" button and continue through the checkout process to complete the reservation.
Q. Where can I order accessories or parts that are discontinued from online store?
A. Go to store.sony.com to find replacement parts and accessories for your older Sony Products:
Shop by phone: 1-239-768-7691 Phone hours: Monday - Friday - 8am to midnight (EST). Saturday - Sunday - 10am to 9pm (EST).
Q. Does Sony online store offers price match policy?
A. Sony Price Guarantee policy is available at Sony, they ensure that customers are satisfied with their products and services. The Price Guarantee works if the price of the purchased item decreased within 30 days of your receipt date, Sony will refund the difference. Call toll free at 1-877-865-7669 to know more information.
Q. Does Sony ship to a P.O. Box addresses?
A. Sony carriers does not ships to Postal Box addresses to ensure protection of order. All online orders are delivered to specific addresses provided by customers during transaction.
Q. What is your return policy for Sony products that are ordered online?
A. A 30-day policy applies for returned item provided that the policies are met. A Return Merchandise Authorizations (RMAs)" should be returned together with the item within 30 days. Get RMA number from Sony Customer Care at877-244-9959.
To return a return item with RMA at: Sony Consumer Direct Return Center 10227 CrossroadsLoop Suite D Laredo,TX78045
Other return policies:
Returned must be in its original packaging, all accessories, components and product literature should be intact.
Movies, music, games and software should not be unopened.
For damage parts or missing parts, restocking fees are applied.
Customer is responsible for lost items during shipment.
Sony has the right to reject return if guidelines are not met.
The refund excludes shipping and handling fee.
Sony has the right to refuse returned item or charge a restocking fee.
The processing of refund takes 7-10 business days.
Q. Where can I find a particular manual for my Sony product?
A. Visit eSupport Site at esupport.sony.com. where you can find support Manuals, Drivers, Tutorials, Product FAQs, and more.
Q. How do I contact Sony?
A. Here are ways to contact Sony?
Order Support: 1-877-865-SONY (7669) Mon-Fri 8:00AM - 12:00AM (Midnight) ET Sat-Sun 10:00AM - 9:00PM ET
Technical Support: 1-239-768-7547 Mon-Fri 8:00AM - 12:00AM (Midnight) ET Sat-Sun10:00AM - 9:00PM ET
Contact Center Sales
Phone number: 1-877-865-7669 Phone hours: Monday - Friday: 8am to midnight (EST) Saturday - Sunday:10am to 9pm (EST)