The brain-building online tools include:
What are the return policies at Lumosity?
Lumosity offers a 30 day money back guarantee for yearly, 2 year, and lifetime subscriptions. The website does not refund monthly subscriptions or consumers who started subscriptions with a credit card trial. Refunds are not accepted after 60 days from transaction date.
What are the shipping policies and costs?
A great benefit of Lumosity is that there is no shipping involved in the process! The brain training services are all available through the website. Lumosity's exercises are used by people worldwide.
Does Lumosity offer any warranties or guarantees?
Yes, Lumosity offers a Performance Guarantee on the two year plan. They guarantee that if you train three times per week, for about 15 minutes each time, and complete at least one training course over the first year, your overall brain performance will increase by more than 400 BPI points. If you do not have an improvement of more than 400 BPI points, Lumosity will give you a two year subscription to give to someone else as a gift.
For the yearly, two year, and lifetime subscriptions, Lumosity offers a 30 day money back guarantee (as explained in the answer to the return policy question).
Are there any physical stores?
No, there are not any physical stores in addition to the website. Lumos Labs created Lumosity and the mind-building software is available on Lumosity.com.
How do I reach customer service for Lumosity?
Headquarters are in Downtown San Francisco, California.
Are there any help or introductory videos?
No, there are not any videos of this kind. The exercises begin once you start your personalized program. There is, however, several success stories of consumers' experiences posted at Lumosity.
Are there discounts or coupons at Lumosity?
There are certain features at Lumosity that are free, such as basic games. As well, consumers can begin with a free trial to see if they want to pay money for a subscription. Lumosity gives away one annual subscription each month to a user who submits a testimonial on the website!