The website also allows the customer, the opportunity to swap their product with friends or other customers on the site. This unique offer must be completed with 3 to 7 days. The finally selected products are shipped by the company to the customer's address. Customers have the right to cancel their order any time. Membership fees range from $29.95 to $49.95.
What are this site's return policies?
The company only takes back unused products along-with their tags and packing slips, the returns must be sent within 30 days of receipt. The customer can contact customer services, if the product is damaged. Customers have the option of either getting an alternate product or receiving a refund. The company will send an email to the customer, once the process has been completed, this may take 3 days. Any gifts received by customers can only be exchanged.
What are this site's shipping policies and costs? Which countries do they ship to?
The website extends shipping facilities to customers throughout United States, Puerto Rico and Canada. Little Black Bag offers standard shipping (2-5 days) and expedited shipping (1-2 days). The rates for different destinations are mentioned on the website.
Does this site offer any warranties or guarantees? Describe them.
The company has a very clear policy; all products are of very high quality, manufactured by several high end brands. However, the company will take back timely returned faulty products. The customer will be repaid the full amount.
Does this site have physical stores? Where are they located?
The website offers product of many brands. Hence, the company does not have any stores. The company's office is located at: 10951 West Pico Blvd, Suite 120 Los Angeles, California 90064, Tel: 310-421-4500.
How can I reach customer service for this site? Does it offer a telephone number? List its address and any contact info.
Little Black Bag office is located at: 10951 West Pico Blvd, Suite 120 Los Angeles, California 90064, Tel: 310-421-4500 and 33 West 19th St, 4th Floor New York, New York 10011. Customer can also send an email to firstname.lastname@example.org.
Do they offer any help or introductory videos? Embed them in your summary:
Currently, the website does not offer any website related videos or introductory videos for its customers. The website, however, has displayed numerous pictures of their products.
Do they offer any discounts or coupons?
The company website offers customer discounts from 40% to 70% on various products and offers coupons as well. Customer can also get gift bags ranging from $49 to $59; customers can send the gifts to their loved ones at the desired destination. Customers can save on buying multiple gift bags. The gifts can also be redeemed.