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It is really necessary for customers to properly follow the return policies of KnifeCenter prior to shipping items for a refund or exchange. These are the following policies that should be followed.
Returns must be made within 60 days
Products to be returned must be original, new and unused to be eligible for a refund
The shipping fees and other promotional discounts (if applicable) will be deducted from the refunds
Return packages must be shipped to - KnifeCenter of the Internet, 5111 Berwyn Rd. Suite 110, College Park, MD 20740 USA
Does KnifeCenter ships orders Internationally?
Yes, KnifeCenter ships orders to International countries or destinations around the world via FedEx and USPS Priority Mail. The customer should be contacted to know the countries eligible for their international shipping services.
What are the shipping methods offered by KnifeCenter?
KnifeCenter offers various shipping methods depending on the urgency of the package. Customers can choose one of the following shipping methods offered.
UPS Ground Service (within 48 contiguous United States)
UPS Expedited Shipping (3rd Day, 2nd Day and Overnight)
First Class Mail (all states including APO and U.S. Territories)
Priority Mail (all states including APO and U.S. Territories)
Economy Mail (all states of U.S.)
USPS Economy and Priority Mail (for Alaska, Hawaii and U.S. Territories)
FedEx and USPS Priority Mail International (International)
What are the shipping rates offered by KnifeCenter?
The shipping costs of both domestic and international deliveries vary based on several factors. These are the shipping rates offered.
UPS Ground Service - $7.25 for the first lb. up to 3 small knives, $8.90 for a 2 lb. package and $1.00 per lb. thereafter
UPS Expedited Shipping - $12.95 for 3rd day delivery, $14.95 for 2nd day delivery and $30 minimum for overnight shipping
First Class Mail - $2.99 for up to 15 ounces of package
Priority Mail - $7.50 for the first lb. up to 3 small knives
FedEx International - starts at $29.95
USPS Express Mail Small Package International - $36
Does KnifeCenter offers warranties or guarantees?
Yes, KnifeCenter offer 60 days guarantee for all products as long as they meet the requirements in returning orders for a refund. KnifeCenter offers refunds as long as products are returned in its original, new and unused condition.
Does KnifeCenter have physical stores or showrooms?
No, KnifeCenter doesn't have any physical store within the United States or outside. However, they operate their business from their office at - 5111 Berwyn, Rd. STE 110, College Park, MD 20740.
How can customers contact KnifeCenter for their inquiries?
Customers can contact KnifeCenter via mail, phone, email, fax and online contact form. These are the contact information that customers can use.