Joss & Main (jossandmain.com), is a major Home Accessories e-commerce site. Joss & Main infrequently launches coupons for its customers, with 1.0 launched per month on average, so we recommend jumping on their coupons when available. Coupons from Joss & Main expire quickly, with an average length of 1.0 days, so we recommend using their coupons promptly when available. Joss & Main tends to offer bigger discounts with its coupons as compared to other brands, with an average discount of 56.3% (vs. 28.8% for other brands).
Joss & Main's History
In 2002, entrepreneurs Steve Conine and Niraj Shah teamed up to create Wayfair, an e-commerce furniture company based on Boston, MA. What began as a simple home furniture retailer quickly grew to include home decor, kitchen supplies, and furniture for gardens, patios, and offices. Wayfair became such a success, in fact, that within two years they had hired over a dozen employees and had to move their operation out of their private homes and into an office building. In 2008 they took their market overseas, shipping their goods to Canada, the United Kingdom, Australia and Germany. They had already opened several different websites to accommodate their growing marketplace, and in 2010 they launched Joss & Main, an online store created specifically for members only.
Joss & Main's Values
As a members-only online store, Joss & Main offers a fantastic assortment of home fashion designs at up to 70% off the original retail value. They supply furniture, housewares, home decor and even great gift ideas, all presented to the customer in tastefully inspired settings and arrangements.
What makes Joss & Main unique?
Joss & Main is a unique shopping experience for the true home-design guru. They present their inventory in a showcase form that is only available for a few days, giving their clients not only a fresh experience every time they visit the website, but a chance to find something new every time.
Joss & Main make sure that all their products are in good conditions before they are shipped. And for any reasons that a customer wishes to return their merchandise to this site, they can return it for an exchange or refund. Joss & Main will accept product returns within 14 days from the date of delivery. All product returns must be unused and in its original condition with its original packaging and tags plus all the other materials that comes with it during delivery.
Due to the nature of some of their products, they cannot accept products that are marked "Final Sale" or non-returnable. You can see whether your product is eligible for return at the product's information page.
When returning a product to this website, contact their customer service department first at 1-800-632-8158 or by email at email@example.com and ask for a Return Authorization (RA) number and the return address where you can send your products. It is advisable to use a secure (with tracking and insurance as much as possible) shipping method when sending back your product since this site cannot be held responsible for your product returns until they received and inspected it.
What are this site's shipping policies and costs? Which countries do they ship to?
As of this time, they can only ship their products to the continental US. They offer a $9.95 flat shipping rate for all their small parcel via UPS, FedEx or USPS to whichever is appropriate. But since most of their products in this website are home furniture and makes a bigger package, customers may pay extra for shipping. Shipping charges are based on the products weight and destination. On some destination there maybe additional charges for tax, duties and custom fees, this is sole responsibility of the customer.
Does this site have physical stores? Where are they located?
They have their office and showroom at 177 Huntington Avenue, Boston, MA 02115, USA
How can I reach customer service for this site?
Customers can contact them through the following:
Customer Service: firstname.lastname@example.org.
Media inquiries: PR@jossandmain.com.
Brand inquiries: email@example.com.
Careers inquiries: firstname.lastname@example.org.
What payment methods do they accept?
Joss & Main accepts payments through Visa, MasterCard, and American Express credit cards.
Do they offer any discounts or coupons?
Discounts and other promos are often posted at their homepage. You can find their coupon code in their affiliate websites and you can later redeem them when you checkout a product from this site.