HomeAway (homeaway.com), is a major Vacation Home Listings e-commerce site. HomeAway infrequently launches coupons for its customers, with 0.0 launched per month on average, so we recommend jumping on their coupons when available. Coupons from HomeAway expire quickly, with an average length of 2.0 days, so we recommend using their coupons promptly when available. HomeAway tends to offer bigger discounts with its coupons as compared to other brands, with an average discount of 30.0% (vs. 28.8% for other brands).
HomeAway Review and HomeAway FAQ
Cancellation Protection-just in case the customers need to cancel the trip due to a valid reason, they can avail of this guarantee and the company will reimburse their payment 100% or up to $50,000.
HomeAway Carefree Rental Guarantee -offers up to $10,000 rental payments to the travelers. They are guaranteed protection against misrepresented homes, internet fraud, phishing, wrongful deposit loss, foreclosed homes, double-booked, and others.
5. Does this site have physical stores? Where are they located?
Answer:HomeAway, Inc. 1011 W. Fifth Street Suite 300 Austin, TX 78703. In addition, the company operates in different parts of USA and Europe:
New York City, NY
Epsom and London, England
Kassel and Frankfurt, Germany
Paris and Marseilles, France
Rio de Janeiro, Brazil
6. How can I reach customer service for this site? Does it offer a telephone number? List its address and any contact info.
Answer:HomeAway, Inc. Call Customer Support is at 1-877-228-3145 for existing customers and travelers. International call is at 512-782-0805. Customer Support can be reached every day from 7AM - 7PM CST. The website also has a "Contact Us" form to fill out.
For customers who are interested to list their property for sales, they can call 1-877-202-9331. They can talk to customer representatives from 8AM - 5PM CST every day.
7. Do they offer any help or introductory videos? Embed them in your summary.
Answer:HomeAway has an available video that can be accessed in their homepage.
In addition, any help can be accessed thru the FAQ page. Their Company Info contains a comprehensive information about the company, its credibility, the guarantees it offer, how the services work, and the scope of their services.
8. Do they offer any discounts or coupons?
Answer:HomeAway is giving away up to 50% discount on all their special offers.