What are this site's return policies?
The site offers a 14-day return policy. If for any reason you are not happy with your item or if you have received a defective item, you may return it within 14 days from the date of purchase for a refund. On the other hand, if you would like to make an exchange, you are given 21 days to return your items.
Items must be returned in new, unused and original condition in their original packaging. They must also include all their accessories and they must be accompanied by a packslip.
Certain items can't be returned if they are worn, altered and used and some of these are:
Ã'Â What are this site's shipping policies and costs? Which countries do they ship to?
Orders are shipped before noon (CST). Express orders that are placed before 3pm CST will ship the same day.
The site ships to international locations and international orders usually arrive within 3-10 business days. The site also ships to military addresses via US Post Office.
The customer will be responsible for all import duties and taxes as may be required by his/her country.
Does this site offer any warranties or guarantees?
Yes, the site offers the following guarantees/warranties:
Does this site have physical stores? Where are they located?
Unfortunately, the site does not have physical stores.
How can I reach customer service for this site? Does it offer a telephone number?
If you have any questions, you can reach the customer service for the site via the following options:
2080 Lookout Drive
North Mankato, MN 56003
Do they offer any help or introductory videos?
Unfortunately, they don't offer any introductory video, but this should not be a big problem as they offer help.
Do they offer any discounts or coupons?
A big yes! HalloweenCostumes.com offers discounts.