What is DocuSign? List the products, brands, and services offered.
DocuSign is the global standard for electronic signature and the eSignature transaction management leader. Their cloud based electronic signature platform helps companies and individuals securely collect information, automate data workflows and sign anything, anywhere, anytime, on any device. DocuSign automates manual, paper-based processes allowing you to manage all aspects of documented business transactions, including identity management, authentication, digital signature, forms/data collection, collaboration, workflow automation and storage. With hundreds of integrations - including Box, DropBox, Google Drive, Microsoft and Salesforce.com - DocuSign's embedded eSignature functionality makes it easy to sign online documents in the places you already work. The basic package of their services is as follows:
Simple Sign & Send - Free of Cost
for Home Use
For Single User
Sole Proprietors - From $15/month
For Single User
Teams/Departments - From $20/user/month
For 2-10 Users
Medium & Large - Call for Pricing
For Unlimited users
When paid annually at $180/year for Professional and $240/user/year for Workgroup. Monthly payment plan is also available.
Place Tags for Signers
You can guide your signers by placing tags and fields that show them precisely where to sign, initial or add information. Simply drag and drop tags onto your document.
DocuSign also lets you create custom fields so you can reuse them across documents.
Radio Button, Drop Down, Custom Tags available in Workgroup and Enterprise Edition only.
What are this site's return policies?
There is no return policy shown on the site for any kind of Products or Services they sell.However you can try a free trial of their packages before buying the whole package.
What are this site's shipping policies and costs? Which countries do they ship to?
DocuSign doesn't sell anything that needs shipping. However you can avail any of their services worldwide. As there is no list of countries to whom they provide their Packages/Services.
Does this site offer any warranties or guarantees? Describe them.
DocuSign doen't offer any warranty or guaranty on their Packages/Services. However you can choose a free trial of any of their packages they provide before buying the whole package.
Does this site have physical stores? Where are they located?
DocuSign doen't have any physical stores. Because they sell most of their Packages/Services online. Actually they don't need one because most of their users can easily connect to them online and avail their Services.However you can contact their General Office located in:
111 Sutter Street, Suite 1000, San Francisco, CA 94104, United States
How can I reach customer service for this site for legal information?
If you have any questions about the TOU, or want to request permission to use DocuSign Materials, please contact DocuSign at 1301 2nd Ave., Suite 2000, Seattle, WA 98101, United States or legal@ docusign.com. All contacts concerning TOU and Materials must be in writing.
Other than that you can see their general customer service contact number on the bottom right corner of their site:
General Inquiries: 866.219.4318 | Sales: 877.720.2040
Does it offer a telephone number? List its address and any contact info.
The main headquarter of DocuSign is located in :
111 Sutter Street
San Francisco, CA 94104
You can also contact in their Branch Offices Located at:
1301 2nd Ave.
Seattle, WA, 98101
For their European customers:
29 Throgmorton Street
0800 098 8113 or
+44 (0)203 510 6500
Do they offer any discounts or coupons?
At present, there is no discount or coupon promotions are avilable on their site. However you can check the leading promotions sites like knoji for any kinds of coupons they provide.