The site will send an email if they have received your returns.
What are this site's shipping policies and costs? Which countries do they ship to?
Orders are shipped to Canada and they are shipped from Monday Ã¢Â€Â" Friday, excluding holidays. The site ships orders within 1-3 business days and these usually arrive within 3-7 business days depending on the destination. Orders are shipped via UPS Ground or Canada Post. FREE shipping applies for orders over $150 and a flat rate shipping of $6.99 applies for orders under $150.
Does this site offer any warranties or guarantees?
Yes, the site offers the following guarantees:
Does this site have physical stores? Where are they located?
Unfortunately, the site does not have physical stores, thus, the need to buy from them online. Ã'Â
How can I reach customer service for this site? Does it offer a telephone number?
Unfortunately, the site doesnÃ¢Â€Â™t offer any telephone number, thus, if you have questions, you can send them an email at Service@BookMob.ca or perhaps use their online contact form. Simply visit their Contact Us page and then fill out the form provided.
Do they offer any help or introductory videos?
Unfortunately, they don't offer any introductory videos but this should not be a big problem as they offer help. You can visit their FAQ page to view the most common asked questions and their corresponding answers.
Do they offer any discounts or coupons?
As of the moment, BookMob does not offer any discount, however, they guarantee that they will provide the lowest prices for book rentals. Additionally, they also offer FREE shipping for orders that amount to $150 and above.